Soundpiece Privacy Policy

Effective date: July 1, 2020

This Privacy Policy describes how your personal information is collected & used when you visit or make a purchase from the https://www.soundpiece.co.uk/ website and its subdomains (the “Site”) that soundpiece limited ("soundpiece", "us", "we", "our") operates.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  • When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” The Order Information is stored by our payment processor, Stripe or PayPal.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). We use this Order Information and Device Information to communicate with you, screen our orders for potential risk or fraud and to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and by generating analytics about how customers engage with the music created on our Site).

 

SHARING YOUR PERSONAL INFORMATION

We share Order Information with our payment processor, Stripe, to make sure that you receive the product or service that you ordered. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Google reCaptcha to protect our servers from malicious / bot activity.  We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


HOW LONG WILL YOUR INFORMATION BE KEPT

When you place an order through the Site, we will maintain your Order Information for as long as necessary to manage your subscription unless and until you ask us to delete this information.  This will be in line with our data retention policy.


PRIVACY POLICY CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at business@soundpiece.co.uk or by mail:  Soundpiece limited, 127 Daneland, Barnet, England, EN4 8QB